Privacy and Security

Information Sharing

At Kentucky Career Center, your privacy and security are our highest priority. Ensuring electronic access to state government information and services while maintaining user privacy is a guiding principle of Kentucky’s Commonwealth Office of Technology and its Cabinet and Agency technology partners. The Commonwealth of Kentucky collects only the personal information necessary to provide enhanced services to its citizens and customers. Please note that all non-exempt information collected by services may be subject to public disclosure under KRS 61.870, the Kentucky Open Records Act [pdf] . However, public records containing information of a personal nature are protected from disclosure by personal privacy exemption of state law. Personal data in our possession is maintained and used in ways that respect individual privacy. The Commonwealth educates its employees on the importance of protecting personal information and consumer privacy, and only authorized employees have access to personal information.

Depending on the situation, we may collect the information below about customers visiting this web site. The information is used only to improve the scope or content of the state’s services on the internet.

  • The domain name but not the email address

  • The email address of those who communication with us via email

  • Aggregate information about the pages that customers visit or access

  • Information volunteered by customers, such as responses to surveys will not release personal information to third parties except where it is already provided by law for purposes of notification. We will not provide, rent or sell personal information to third parties for marketing programs or any other purpose. State law restricts the use of personally identifiable for commercial purposes. Depending on the specific nature of the service, information may be shared with other state agencies as stated in KRS 61.878 (5) [pdf]. This statute allows for the exchange of public records or sharing of information between public agencies when the exchange is serving a legitimate governmental need or is necessary in the performance of a legitimate government function.

Cookies are short and simple text files stored on your computer by internet websites to help identify users and enhance customer services. For example, our web shopping sites may use cookies to keep track of customers and the contents of their shopping carts. In the event the internet connection is broken or you wish to suspend shopping and resume at a later time, the cookie on your computer will maintain your computer’s identity and shopping cart information. Cookies do not compromise your privacy or security. Using web browser settings, you can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods.

If you send an email message or complete a web form, which contains personal information, we collect and store the information below.

  • We will collect and store any personally identifying information (for example, your contact information) that you choose to provide in an electronic mail message; a web form; a Live Help session; or comments you submit on policies, issues or events. Items collected in this manner are used solely for information purposes and, in some cases, to respond to you.

  • Please do NOT put confidential and personal information such as Social Security Number, date of birth, bank account or credit card information, mother’s maiden name, or medical information in your email correspondence to the Commonwealth. Your privacy cannot be protected or insured by the Commonwealth during email or web form transmissions. uses the Secure Sockets Layer (SSL) protocol to safeguard your sensitive personal information, including your credit card number if you are making online transactions. SSL protocol is the industry's accepted form of encryption, providing the highest level of protection possible for Internet communications. Using this widely accepted form of encryption, your transactions are secured from your personal computer to the computer processing your request. All processing computers are located behind a secure firewall.

Tips for On-line Use:

  • Before you enter your sensitive information into any website, check the browser connection to verify that the URL is secure. It should contain https://. Additionally, some browsers may also signify a secure connection with a lock symbol typically located in the bottom right corner of the browser window.

  • Make sure you are not using an old web browser

  • Keep your web browser up-to-date by installing security patches or upgrading to a new version when they are made available.